Client: Hospital Direct

Posted: Tuesday 10th January

“Global Freight’s knowledge of the import/export business has made our expansion into overseas trade much less of a frightening proposition and given us the confidence to explore more of that market than we would have done on our own.”

Rebekah Gutteridge, Operations Director, Hospital Direct (Marketing) Ltd.

logo-hdHospital Direct is the UK’s most innovative design and manufacturing specialist in the field of patient handling equipment and has an international market through its online business, www.patient-handling.com.

Based in Shropshire, the firm supplies the NHS, local authorities and people who are keen to live independently in their own homes. Global Freight had previously worked with Hospital Direct on an ad hoc basis but have provided a full import and export service to the firm for the past two and a half years.

The challenge:

Hospital Direct was looking for support to expand the import and export element of its business. The firm imports products from Europe and the Far East as part of their UK distribution efforts for a well-known Swiss medical devices company, and exports to Europe and the rest of the world.

How Global Freight helped:

Recommending the most effective form of transport for deliveries being made overseas and completing all the relevant documentation to clear customs in and out of each country.

We recently used our specialist knowledge to help Hospital Direct secure the most cost effective solution on a import deal from China, saving the firm money.

Real time software allows Hospital Direct to monitor their incoming and outgoing freight so the business always has an up to date picture to help them plan and progress their orders.

The customer says:

We were already importing and exporting in a small way when we first approached Global Freight but it is a complex area and we knew that it could be improved.

Working with Global Freight has helped us to develop this side of our business and streamline the purchase and delivery of products that we buy and sell overseas.

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